Effective August 1, 2026. Protos Monday is a Grid Sentry Invoicing product operated by The Grid ("we").
Account details you give us (business name, email, optional phone), your invoice identity (company name, address, logo), and the documents you upload for processing (Protos punch reports) together with the invoices and spreadsheets we generate from them. If you report a problem from inside the product, we receive what you type and any screenshot you choose to attach.
Only to run the service: process your documents, generate your invoices, support you, and tell you about your account. We do not sell your data, and we do not use your billing data to train anything. Your documents are visible only to your own company's account.
Your data is encrypted in transit and at rest and stored in the United States. Each company's data is isolated: your documents are visible only to your own company's account, and uploaded files are private, reachable only through expiring links issued to your signed-in session.
The service runs on a small set of vetted providers, each receiving only what its job needs: application hosting, database and authentication, payments (card details go directly to Stripe and never touch our servers), transactional email such as invoice copies and account notices, error monitoring, and product analytics (see below). We do not share your data with anyone else.
We use PostHog to count how the product is used: which screens people reach, which buttons they press, how long a step takes, and whether it succeeded or failed. What PostHog receives is a short list of named events with counts and plain numbers attached, together with a random identifier for your account and your company. It never receives a client name, a site, a guard, an officer, a rate, an hour, a dollar figure, a file, an invoice, or anything typed into an invoice. There is no session recording, no screen recording, and no automatic capture of what is on the page. Anything the product sends is a line somebody wrote on purpose, and events that carry text are refused before they are sent.
Raw punch reports are deleted after 60 days, generated invoice files after one year, correction logs after 90 days, and the account activity trail after 60 days. Closing your account locks it immediately; after 30 days the account and every stored file under it are permanently deleted, automatically. If you want written confirmation that deletion has completed, ask and we will confirm.
Autopilot is optional. If you turn it on, the vendor-portal sign-in you provide is encrypted before it is stored and used only to collect your own punch report. It is never shown back to you or to us, and every use is logged and visible to you in the product.
We do not sell personal information and we do not use your billing data to train anything. The email we send is about your account and the product: support replies, account and billing notices, and occasional updates about new features or changes to the service. Every email that is not essential to your account has a one-click unsubscribe, and opting out never affects account or billing notices.
You can ask us to export or delete your account and all its data at any time: email support@thegridsentry.com, and we will action it within 30 days. California residents may exercise their CCPA rights (access, deletion, correction, non-discrimination) through the same address. We do not sell personal information, so there is nothing to opt out of.