Effective August 1, 2026. By using Protos Monday you agree to these terms with The Grid.
Protos Monday converts vendor punch reports into invoices and highlights discrepancies. It is a drafting and reconciliation tool: you review and approve every invoice before you send it, and you are responsible for what you bill. We flag what we correct and never change numbers silently, but final billing judgment is yours.
Keep your credentials safe; you are responsible for activity under your account. One company per account. Do not upload files you have no right to process, and do not attempt to reach another company's data. We strongly recommend turning on two-step verification, and note that your invoice numbering is permanent by design: numbers that have been issued cannot be reused.
Your first month is free and no card is required. After that the Pro plan is $50 per month, billed by Stripe, and it renews automatically each month until cancelled. Card details go directly to Stripe and never reach our servers.
You can cancel at any time by emailing support@thegridsentry.com, or from the billing page inside the product where a self-service portal is available. Cancellation stops the next renewal; we do not pro-rate part-months, and we do not charge an exit fee. If a payment fails we keep your account working while the card is retried rather than cutting you off immediately.
If something has genuinely gone wrong on our side, write to us. We would rather refund a month than argue about one.
Processing volumes are capped so the service stays fast for everyone: 15 new weeks processed per month and 12 per hour, per company. Editing, re-rendering and downloading weeks you have already processed are not affected by the monthly cap. Emailing invoice copies is limited to 5 per day per company, and the saved recipient address may be changed at most 3 times in 24 hours. These are anti-abuse limits, not commercial ones. If you have a genuine backlog, ask and we will lift them.
If you switch Autopilot on, you authorise us to sign in to your vendor portal on your behalf, on a schedule, using the credentials you provide, for the sole purpose of retrieving your own punch report. Those credentials are encrypted before they are stored and are never displayed back to anyone, including us. You can turn Autopilot off or delete the credentials at any time. Autopilot only collects: it never issues an invoice number and never sends anything. If your vendor refuses the sign-in twice we stop trying, because repeated refusals are how portal accounts get locked out.
Your documents and invoices belong to you. Raw punch reports are kept for 60 days, finished invoice files for one year, and correction logs for 90 days. If you close your account it is recoverable for 30 days and then permanently deleted. You can ask for an export or a deletion at any time by writing to us.
We do not promise a specific uptime figure and would rather not print one we cannot keep. The product is built so that a failure on our side never costs you an invoice number, and so that you can always fall back to uploading a report by hand if automatic collection fails.
The service is provided as-is. To the maximum extent permitted by law, our liability is limited to the amount you paid us in the 12 months before the claim. We are not liable for what you choose to bill your vendor: every invoice passes through your review before it leaves the product. Nothing here limits liability that cannot lawfully be limited.
If we change these terms in a way that materially affects you, we will tell you by email before the change takes effect.
California, USA. Contact: support@thegridsentry.com